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Terms & rules

Welcome to MasterUp, an online learning platform designed to help you master new skills anytime, anywhere. By using MasterUp, you agree to follow the terms and rules below. Please read them carefully.


1. Acceptance of Terms

By creating an account, accessing courses, or using any part of MasterUp, you accept these Terms & Rules.
If you do not agree, please stop using the platform.


2. User Account Rules

  • You must provide accurate information when creating an account.

  • You are responsible for keeping your login details secure.

  • Do not share your account with others.

  • MasterUp may suspend accounts that violate our policies.


3. Course Access

  • When you purchase a course, you receive personal, non-transferable access.

  • Course materials cannot be copied, resold, or shared publicly.

  • MasterUp may update or improve course content without prior notice.


4. Payments & Refunds

  • All payments must be made through our approved payment gateways.

  • Refunds are available only according to our Refund Policy (add your own rules here, for example: within 7 days if less than 20% of the course is completed).

  • Any fraudulent payment activity will result in account termination.


5. User Behavior

Users must not:

  • Upload harmful, abusive, or illegal content.

  • Harass instructors, students, or staff.

  • Attempt to hack, disrupt, or misuse the platform.

  • Use MasterUp content for commercial purposes without permission.

MasterUp reserves the right to remove content or suspend users who break these rules.


6. Intellectual Property

  • All videos, documents, quizzes, and materials on MasterUp are protected by copyright.

  • You may only use them for personal learning.

  • Reproduction, downloading for redistribution, or selling content is strictly prohibited.


7. Privacy & Data Protection

  • MasterUp collects basic information to provide services (name, email, learning progress, etc.)

  • We do not sell your data to third parties.

  • Your information is protected according to our Privacy Policy.


8. Instructor Rules

For instructors on MasterUp:

  • You must upload original content that you own.

  • You are responsible for keeping course content accurate and updated.

  • No copyrighted or stolen materials are allowed.

  • Violations may result in course removal or account termination.


9. Platform Availability

  • We aim to keep MasterUp online 24/7.

  • Occasional downtime may happen due to maintenance or technical issues.

  • MasterUp is not responsible for losses caused by service interruptions.


10. Termination of Service

MasterUp may suspend or permanently remove any account that:

  • Violates the Terms & Rules

  • Causes harm to the platform

  • Uses the platform illegally or fraudulently

You may also close your account at any time.


11. Disclaimer

MasterUp provides educational material for learning purposes.
We do not guarantee:

  • You will get a specific job

  • You will achieve certain results

  • The content is error-free (though we aim for accuracy)


12. Updates to Terms

MasterUp may update these Terms & Rules at any time.
Changes will be posted on the website, and continued use of the platform means you accept the updated terms.